NHTSA Complaint #10133771 — 2002 FORD EXPLORER POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL

Complaint Details

ODI Number	10133771
Vehicle	2002 FORD EXPLORER
Component	POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
Date of Incident	August 5, 2005
Date Filed	August 22, 2005
Mileage	42,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

MY FORD EXPLORER REAR AXKE TO DIFF. SEALS ARE LEAKING OIL, AND THE REAR END IS VERY NOISY. FORD PUT NEW SEALS IN AT THE COST OF $340.64 . THE DAY I PICKEDED UP THE VEHICLE THEY WERE STILL LEAKING 30 MILES LATER WITH THE NEW DESIGNED SEALS IN. I PUT THE 2002 EXPLORER BACK IN THE GARAGE TO GET THE SEALS CHANGED 6 DAYS LATER. STHE REAR END IS STILL VERY NOISY, BUT THE SEALS ARE NOT LEAKING FOR THE TIME BEING. I CALLED THE FORD 800 NUMBER TO COMPLAIN AND TRY TO GET MY MONEY BACK WITH NO AVAIL.

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