NHTSA Complaint #10133368 — 2002 FORD EXPLORER ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH

Complaint Details

ODI Number	10133368
Vehicle	2002 FORD EXPLORER
Component	ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Date of Incident	July 1, 2005
Date Filed	August 18, 2005
Mileage	49,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

DT: THE CONTACT STATED THE INSTRUMENT PANEL CLUSTER WAS NO LONGER WORKING. THE SERVICE DEALER DID NOT STATE WHY THE PANEL WAS NO LONGER WORKING. THE ELECTRICAL COMPONENTS FAILED, SUCH AS THE RADIO, BLOWERS, WINDOWS, AIRBAGS, AND ALL OF THE SAFETY EQUIPMENT. THE DEALER STATED IT WAS A COMMON PROBLEM WITHIN THIS TYPE OF VEHICLE. THE PART TO REPAIR WAS NO LONGER AVAILABLE. THE CONSUMER CONTACTED THE MANUFACTURER; THEY REFERRED HIM TO THE DEALER TO FIND AN AFTERMARKET PRODUCT TO REPAIR THE PROBLEM.*AK

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