NHTSA Complaint #10131178 — 2005 TOYOTA MATRIX

I PURCHASED MY 2005 TOYOTA MATRIX 5/7/05. 1 WEEK AFTER I PURCHASED MY VEHICLE I EXPERIENCED A INTERMITTENT STARTING PROBLEM. EVEN AFTER 4 ATTEMPTS BY TOYOTA TO FIX THE PROBLEM IT IS STILL CURRENT. IT USUALLY HAPPENS MORE OFTEN WHEN THE ENGINE IS WARM. IT USUALLY CRANKS 5-10 SECONDS BEFORE STARTING. SOMETIMES THE VEHICLE WILL NOT START AT ALL AND I HAVE TO TURN THE KEY BACK AND RETRY TO START THE VEHICLE. THE DEALERSHIP WHERE I PURCHASED THE VEHICLE CLAIMS THEY CANNOT GET THE PROBLEM TO DUPLICATE WHEN THEY HAVE THE VEHICLE IN THEIR POSSESSION BUT WHEN I LAST HAD MY CAR THERE THE CAR TOOK ABOUT 7 SECONDS TO START AND THE SERVICE MANAGER CLAIMS THAT IS NORMAL FOR THE MATRIX ENGINE TO CRANK. I FIND THIS HARD TO BELIEVE WITH A BRAND NEW VEHICLE.*JB