NHTSA Complaint #10397510 — 2005 TOYOTA MATRIX

TL* THE CONTACT OWNS A 2005 TOYOTA MATRIX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V384000 (ENGINE AND ENGINE COOLING). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED UNDER THE RECALL DUE TO A LACK OR AVAILABLE PARTS. THE CONTACT STATED THAT HE HAD BEEN ATTEMPTING TO HAVE THE VEHICLE REPAIRED FOR OVER FOUR MONTHS TO NO AVAIL. THE DEALER INFORMED THE CONTACT THAT ONLY TWO ENGINE CONTROL MODULES WERE DELIVERED PER MONTH MEANING ONLY TWO VEHICLES PER MONTH COULD BE REPAIRED UNDER THE RECALL. THE CONTACT HAD NOT CALLED THE MANUFACTURER. THE CONTACT STATED THAT THE FAILURE WAS A SERIOUS SAFETY ISSUE THAT COULD CAUSE A CRASH AND HE NO LONGER FELT SAFE DRIVING THE VEHICLE. THE FAILURE MILEAGE WAS 83,200.