NHTSA Complaint #10128940 — 2003 SAAB 9-3

2003 SAAB 93 FAILS TO ACCELERATE FROM A STOP IN A TIMELY MANNER. DELAY CAN BE AS LONG AS 5 SECONDS BEFORE REASONABLE RATE OF ACCELERATION IS ACHIEVED WITH LIGHT OR HEAVY APPLICATION OF THE GAS PEDAL. CAN OCCUR WHEN TURNING OR IN STRAIGHT LINE ACCELERATION. ONLY OCCURS IN VERY HOT WEATHER (PHOENIX, SUMMER). IN NORMAL WEATHER, AUTO EXHIBITS TYPICAL, SLIGHT TURBO LAG, BUT NOTHING NEARLY AS SEVERE AS THIS CONDITION. AUTO DID NOT EXHIBIT PROBLEM DURING ITS FIRST SUMMER IN 2003, BUT WAS SERVICED IN 2004 FOR SAME CONDITION. UPDATED ENGINE CONTROL SOFTWARE WAS LOADED AND SLIGHT IMPROVEMENT RESULTED. THIS TIME (2005), CAR WAS AGAIN SERVICED WITH UPDATED ENGINE CONTROL SOFTWARE, BUT ABSOLUTELY NO IMPROVEMENT RESULTED. THIS IS AN EXTREMELY HAZARDOUS CONDITION, AND REQUIRES EXCEPTIONAL CARE WHILE DRIVING. I CONSIDER IT AN ACCIDENT WAITING TO HAPPEN, AND HAVE WARNED SEVERAL INDIVIDUAL AT THE SERVICING DEALER, KACHINA CADILLAC/SAAB OF HTIS. PER SAAB'S OWNER'S MANUAL INSTRUCTIONS, I AM CONTACTING YOU. I HAVE CONTACTED SAAB DIRECTLY TODAY AFTER DEALER FAILED TO RECTIFY THE PROBLEM, WAS UNRESPONSIVE AND SEEMED COMPLETELY UNINTERESTED IN DOING ANY ANYTHING TO CORRECT THIS EXTREMELY UNSAFE CONDITION.