NHTSA Complaint #10127272 — 2002 MERCURY SABLE

VISIBILITY:WINDSHIELD issue reported to NHTSA

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Complaint Details

ODI Number	10127272
Vehicle	2002 MERCURY SABLE
Component	VISIBILITY:WINDSHIELD
Date of Incident	March 5, 2005
Date Filed	July 1, 2005
Mileage	45,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

DT: CONSUMER STATED THE WINDSHIELD LEAKED, WHICH, IN TURN, BLEW OUT AIR CONDITIONER BLOWER MOTOR. THE LEAK STARTED AT APPROXIMATELY 45,000 MILES. FORD SENT THE DEPARTMENT OF TRANSPORTATION A LETTER STATING THAT THIS WOULD HAPPEN , AND THE DEALERS SHOULD CONTACT THE CONSUMER, SHE FOUND THAT INFORMATION ONLINE. VEHICLE WAS PURCHASED USED, AND THE DEALER NEVER DISCLOSED THIS INFORMATION. WHEN THE LEAK STARTED SHE DID CONTACT THE DEALERSHIP AND MANUFACTURER, AND THEY TOLD HER THERE WAS NOTHING THEY COULD DO. THE WINDSHIELD LEAKED WHENEVER IT RAINED. THE PROBLEM WAS THE MOUNTING BRACKETS ACCORDING TO THE LETTER ONLINE. CONSUMER STILL HAD THE BLOWER MOTOR TO SHOW THE WATER DAMAGE.*AK

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