NHTSA Complaint #10142607 — 2002 MERCURY SABLE

STRUCTURE issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10142607
Vehicle	2002 MERCURY SABLE
Component	STRUCTURE
Date of Incident	June 2, 2005
Date Filed	November 14, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

DT: THE CONTACT STATED WATER WAS COMING FROM THE OUTSIDE OF THE VEHICLE, AND LEAKING INTO THE BRAKE AREA. IT WAS COMING DOWN BEHIND THE DASHBOARD. WHEN IT RAINED THERE WOULD BE WATER IN THE DRIVER'S AND PASSENGER'S SIDE FLOORBOARD. SHE CONTACTED THE DEALER. THE FIRST TIME THEY CLEARED OUT SOME LEAVES. THE SECOND TIME THEY SAID IT WAS THE TRACK ON THE SUN ROOF. THIRD TIME, THE DEALER CLAIMED THE LEAK WAS COMING FROM THE WINDSHIELD. THE DEALER WAS OFFERING NO FREE REMEDY. THERE WAS NOISE COMING FROM PASSENGER'S SIDE FRONT BRAKES. THE DEALER STATED THIS WAS NORMAL. *AK UPDATED 12/07/05. *JB

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