NHTSA Complaint #10127033 — 2000 FORD EXPEDITION

PURCHASED 2000 FORD EXPEDITION-NEW - AT 33,000 THE TRANSMISSION STARTED SLIPPING FROM 1ST-2ND. TOOK VEHICLE IN TO LOCAL DEALER WAS REBUILT UNDER WARRENTY. TOOK VEHICLE IN AT 58,000MI. FOR THE 60,000 MILE SERVICE (PRE-EMPTING A VACATION ROAD TRIP) WHILE ON THE TRIP THE TRANSMISSION WENT COMPLETELY OUT--ONLY 25,000 MILES ON THE RE-BUILT TRANNY. THE VEHICLE HAD 3 CHILDREN--1 WITH AUTISM AND THE OTHER A NEWBORN. THE VEHICLE HAD DIED IN AN INTERSECTION OF AN EMERGENCY ROOM AND BUSY STREET. I COULD ONLY GO IN REVERSE IN ORDER TO GET OUT OF THE INTERSECTION LEAVING ME STRANDED IN A LEFT TURN LANE. I TRIED ALL GREERS FROM LOW ON UP AND TRIED TO ENGAGE ANY OF MY 4X4 CAPABILIIES WITHOUT ANYTHING. THE VEHICLE WAS PUSHED OUT THE INTERSECTION AND HAD TO BE TOWED TO A DEALERSHIP IN THAT TOWN VISITING. IT IS STILL PRESENTLY THERE COMING UP ON 14 DAYS. I WAS GIVEN A LONER CAR BY A FAMILY MEMBER IN ORDER TO GET BACK HOME WITH MY FMAILY. THE DEALERSHIP IT IS PRESENTLY AT HAS AGAIN REBUILT THE TRANNY-FREE OF CHARGE-DUE TO STILL BEING UNDER A 3YR/36,000 MI. WARRENTY THAT WAS PLACED ON THE 1ST REBUILT TRANNY. NOW I AM TOLD THAT ALMOST EVERYTHING INSIDE THE TRANNY WAS DESTROYED AND WAS EITHER REBUILT OR REPLACED. FORD FELT THAT IS WAS STILL CHEAPER TO REBUILD INSTEAD OF REPLACING WITH A NEW TRANNY. I AM NOW GIVEN A 12MON/12,000MILE WARRENTY ON THIS 2ND REBUILD. AT THIS POINT, MY AUTISTIC CHILD IS HAVING PROBLEMS WITH THE THOUGHT OF GETTING BACK IN THIS VEHICLE (MIND YOU I STILL DON'T HAVE IT YET), NOT ALONE THE SAFETY CONCERNS I HAVE WITH DRIVING THIS VEHICLE. THE SAFETY OF THIS VEHICLE IS MOST DEFINATELY A CONCERN OF ME AND MY FAMILY. I DON'T TRUST THIS VEHICLE--WHAT HAPPENS IF IT DIES AGAIN AND THIS TIME I AM NOT SO LUCKY IN A MAJOR INTERSECTION !?