NHTSA Complaint #10122229 — 2002 DODGE GRAND CARAVAN

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10122229
Vehicle	2002 DODGE GRAND CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	April 30, 2005
Date Filed	May 26, 2005
Mileage	60,468 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MN

Consumer Description

DT: PREMATURE FAILURE OF THE TRANSMISSION AT 60,458 MILES. THE TRANSMISSION FAILED WHILE MOVING IN REVERSE IN A PARKING LOT. THERE WERE NO SIGNS OF ANY PROBLEMS WITH THE VEHICLE BEFORE THIS HAPPENED. THE VEHICLE WAS IN GARAGE AND KEPT IN GREAT SHAPE. SERVICE RECORDS WERE KEPT UP TO DATE. CONSUMER HAS BEEN IN CONTACT WITH THE DEALER AND THE MANUFACTURER, AND NO ONE WILL CALL THE CONSUMER BACK. CONSUMER TALKED TO A SERVICE REPRESENTATIVE FROM CHRYSLER. CONSUMER WAS TOLD HE COULD NOT TALK TO THE MANAGER AT CHRYSLER MANUFACTURING COMPANY AT HEADQUATERS. AND THE SERVICE MANAGER WILL NOT CALL BACK EITHER. *AK

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