NHTSA Complaint #10201285 — 2002 DODGE GRAND CARAVAN

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10201285
Vehicle	2002 DODGE GRAND CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	July 25, 2007
Date Filed	August 30, 2007
Mileage	62,659 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

AT 62,000 MILES THE CAR WOULD NOT SHIFT INTO GEAR. AFTER MOVING THE GEAR SHIFT ALL THE WAY UP AND DOWN IT ENGAGED, BUT BEGAN DOWNSHIFTING VERY HARD FROM 4TH TO 3RD. DEALER PERFORMED MAINTENANCE AND REPROGRAMMED THE MODULE WHICH RESOLVED THE PROBLEM FOR ABOUT 8,000 MILES. AGAIN, SAME THING HAPPENED THIS TIME DEALER JUST REPROGRAMMED MODULE. THE PROBLEM WAS RESOLVED FOR ABOUT 9,000 MILES AND AGAIN THE TRANSMISSION HAS BEGUN DOWN SHIFTING VERY HARD. WHEN DECELERATING THE CAR CLUNKS AND CATCHES.

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