NHTSA Complaint #10214760 — 2002 DODGE GRAND CARAVAN

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10214760
Vehicle	2002 DODGE GRAND CARAVAN
Component	POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident	October 20, 2007
Date Filed	January 14, 2008
Mileage	48,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

THE CHECK ENGINE LIGHT CAME ON AND WE HAD THE VEHICLE CHECKED. WE WERE TOLD THAT IT WAS DEALING WITH THE TRANSMISSION AND TO GO TO A TRANSMISSION SPECIALIST. A DAY LATER, THE TIRES WERE LOCKED AND THE VAN DID NOT RESPOND TO ANY GEAR. HAD THE VAN TOWED TO TRANSMISSION SHOP. THEY SAID THAT THE TORQUE CONVERTER FAILED AND IN TURN THE OIL PUMP WAS NOT CIRCULATING OIL TO THE TRANSMISSION. THE TRANSMISSION WAS COMPLETELY WELDED TOGETHER. WE HAD TO PURCHASE AN ENTIRE NEW TRANSMISSION COSTING OVER $2,600.00. THE VEHICLE HAD ONLY 48,000 MILES. I READ ONLINE WHERE OTHER INDIVIDUALS HAD SAME PROBLEM AT 37,000 MILES AND 40,000 MILES. *TR

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