NHTSA Complaint #10120989 — 2004 CHRYSLER PACIFICA

STEERING issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number	10120989
Vehicle	2004 CHRYSLER PACIFICA
Component	STEERING
Date of Incident	March 13, 2005
Date Filed	May 16, 2005
Mileage	19,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NJ

Consumer Description

DT: CAR WAS MAKING A NOISE, WHEN CONSUMER TURNED THE WHEEL IT FELT LIKE THE STEERING WHEEL WAS FALLING OFF AND THEN THE STEERING WENT OUT. CONSUMER HAS CALLED MANUFACTURER AND THEY WILL NOT HELP. DEALER SAID THEY ARE ONLY INVOLVED IN FIXING IT, NOT TAKING COMPLAINTS. 2000 MILES AGO, CONSUMER GOT IT FIXED AND NOW SHE FEELS THE PROBLEM IS STILL THERE. SHE STILL HEARS NOISE IN THE WHEEL. *TT

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