NHTSA Complaint #10116299 — 2002 TOYOTA HIGHLANDER ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

Complaint Details

ODI Number	10116299
Vehicle	2002 TOYOTA HIGHLANDER
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
Date of Incident	June 1, 2003
Date Filed	April 3, 2005
Mileage	10,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	NY

Consumer Description

SHORTLY AFTER THE SECOND OIL CHANGE, 10000 MILES THE EXHAUST SYSTEM STARTED MAKING NOISE. IT STARTED AS A LOUD SOUND FROM THE MUFFLER AND NOW HAS BECOME A RATTLING SOUND AND LOUD EXHAUST NOISE. THE BANGING/RATTLING SOUND IS WORST DURING LEFT HAND TURNS. DEALER STATED WE DAMAGED THE EXHAUST PIPE AND THE BRACKETS NEEDED REPAIR $175. THE MECHANIC WAS UNABLE TO SHOW ME ANY PHYSICAL DAMAGE TO THE EXHAUST SYSTEM. I NOTICED THE NEW HIGHLANDERS HAVE A DIFFERENT AND SMALLER MUFFLER WHICH DOES NOT BANG INTO ADJACENT PARTS. I WONDER IF I AM NOT THE ONLY ONE WITH THIS PROBLEM.*AK

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