NHTSA Complaint #10055989 — 2002 TOYOTA HIGHLANDER

BLACK SMOKE CAME OUT OF THE EXHAUST PIPE, AND VEHICLE CONSUMED EXCESSIVE OIL. DEALERSHIP WANTED TO REPLACE THE VALVE SEAL AND PISTON O-RING S, BUT THE PARTS WERE ON BACK ORDER. *AK VEHICLE IS AT THE DEALERSHIP FOR REPAIRS AND CONSUMER WAS ASKED TO USE A RENTAL CAR SINCE VEHICLE'S PARTS FOR REPAIR WHERE NOT AVAILABLE AT THAT TIME. CONSUMER RECEIVED A CALL FROM DEALER THAT VEHICLE WAS READY TOP BE PICKED UP. WHEN CONSUMER PICKED UP THE VEHICLE, HE NOTICED THAT VEHICLE IS ONCE AGAIN SMOKING AND EXPERIENCED HESITATION. TOOK VEHICLE TO DEALERSHIP AND REPLACED THE TIMING BELT WHICH CAUSED THE HESITATION. HOWEVER, THE PROBLEM WITH THE SMOKE COMING OUT AND OCCASIONAL HESITATION STILL EXIST. *LA