NHTSA Complaint #10113930 — 2004 FORD F-250 SD

THE TRUCK WAS PURCHASED NEW ON 10/31/03 AND IMMEDIATELY WE HAD PROBLEMS WITH THE ENGINE SURGING AND RUNNING ROUGH. THE DEALER TRIED 3 TIMES AND THE TRUCK CONTINUES TO HAVE THE SAME PROBLEM. THIS IS A HISTORY OF OUR PROBLEMS WITH THIS TRUCK: ON 8/23/04, ENGINE IDLE LOW AND RUNS ROUGH AND THE DEALER REPLACED THE EBP SENSOR. ON 9/2/04, THE DEALER AGAIN REPLACED THE EBP SENSOR AND THE TRUCK CONTINUES TO RUN ROUGH AND SURGE DURING IDLE. ON 9/9/04, WE SPOKE WITH THE MECHANTIC TO TELL HIM WE WERE STILL HAVING THE SAME PROBLEM.*AK ON 1/4/05, THE ENGINE SHUT OFF WHILE WE WERE DRIVING. THE TRUCK FINALLY STARTED AND WE TOOK IT TO AUTO WAY FORD AND WAS KEPT THERE FOR 7 DAYS. THEY REPLACED THE INJECTOR HARNESS SSM18226. ON 1/24/05, THE ENGINE AGAIN SHUT OFF AND WAS TOWED TO AUTO WAY FORD. THEY WERE TOLD BY THE FORD ENGINEERS TO DO A "WIRE WIGGLE TEST". THEY COULD NOT DETERMINE THE PROBLEM BUT KEPT IT FOR 12 DAYS. THE TECH REFERRED THE PROBLEM TO GEORGE S., THE SERVICE MANAGER. ON 2/7/05, TRUCK AGAIN DIED AND HAD TO BE OWED TO AUTO WAY FORD. THE REPLACED THE FICM AND CLEARED THE MODULES. THEY HAD THE TRUCK 8 DAYS. BASED ON THE PAST HISTORY, WE ARE NOT COMFORTABLE IN TAKING THE TRUCK FOR LONG DISTANCES. ADDITIONALLY, WE ARE CONCERNED THAT THE ENGINE WILL SHUT OFF WHILE WE'RE ON AN INTERSTATE OR A BUSY ROAD. WE'RE ALSO CONCERNED THAT EVEN THOUGH WE HAD IDLE PROBLEMS IMMEDIATELY WITH THE TRUCK, THE ENGINE SHUT DOWN PROBLEM DID NOT OCCUR UNTIL THE TRUCK WAS AROUND A YEAR OLD WITH ONLY 19,115 MILES. THE RELIABILITY AND SAFETY OF THIS TRUCK IS OBVIOUSLY QUESTIONABLE.