NHTSA Complaint #10111846 — 2004 LEXUS RX330

SERVICE BRAKES, HYDRAULIC:POWER ASSIST issue reported to NHTSA

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Complaint Details

ODI Number	10111846
Vehicle	2004 LEXUS RX330
Component	SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Date of Incident	January 1, 2005
Date Filed	February 20, 2005
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NJ

Consumer Description

RECENTLY IN THE SUMMER OF 2004, I PURCHASED A NEW 2004 LEXUS RX330 SUV. THIS PAST JANUARY, MY BRAKES FAILED AND I REPORTED THIS TO THE DEALERSHIP (LEXUS OF ENGLEWOOD). THE BRAKES WOULD NOT WORK IN STOPPING THE CAR. THE DEALERSHIP INFORMED ME THAT THE BRAKE BOOSTER WAS BROKEN, AND THEY PROCEEDED TO CHANGE MY ENTIRE BRAKE SYSTEM (?). NOW, THE BRAKES DO WORK, HOWEVER, THE "FEEL" IS JUST DIFFERENT. I READ IN THE NY TIMES THAT THIS HAS HAPPENED TO 10 OTHER DRIVERS OF THE SAME VEHICLE AND I WANTED TO REPORT THIS SIMILAR PROBLEM. THE DEALERSHIP DIDN'T LET ME KNOW IT WAS A KNOWN PROBLEM. THANK YOU FOR YOUR ATTENTION IN THIS MATTER.

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