NHTSA Complaint #10111631 — 2002 FORD EXPLORER VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10111631
Vehicle	2002 FORD EXPLORER
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	December 6, 2004
Date Filed	February 16, 2005
Mileage	20,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

WHILE THE CRUISE CONTROL WAS SET AT 72 MPH, THE VEHICLE WOULD NOT DECELERATE. THE CONSUMER PULLED OVER, RESTARTED THE VEHICLE, BUT THE CRUISE CONTROL WAS STILL ENGAGED. THE VEHICLE WAS TOWED. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK THE VEHICLE WAS SHUT OFF AS THE MANUAL SUGGESTED IN ORDER TO RESET, BUT IT DID NOT. THE CONSUMER SAID THAT HER HUSBAND EXPERIENCED THIS PROBLEM NUMEROUS TIMES. *SC *JB

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