NHTSA Complaint #10874221 — 2002 FORD EXPLORER VEHICLE SPEED CONTROL:CRUISE CONTROL

Complaint Details

ODI Number	10874221
Vehicle	2002 FORD EXPLORER
Component	VEHICLE SPEED CONTROL:CRUISE CONTROL
Date of Incident	March 10, 2016
Date Filed	June 14, 2016
Mileage	103,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TN

Consumer Description

TL* THE CONTACT OWNS A 2002 FORD EXPLORER. WHILE DRIVING APPROXIMATELY 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD NOT DISENGAGE FROM THE CRUISE CONTROL WHILE DEPRESSING THE BRAKE PEDAL. THE VEHICLE SPONTANEOUSLY ACCELERATED TO 70 MPH, THE EMERGENCY BRAKE DID NOT WORK, AND THE CRUISE CONTROL WAS STILL ACTIVE. THE VEHICLE WAS SHIFTED INTO PARK AND PULLED INTO A PARKING LOT. THE VEHICLE WAS LEFT THERE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.

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