NHTSA Complaint #10108193 — 2000 FORD EXPEDITION

I OWN A 2000 FORD EXPEDITION. I BOUGHT IT IN 2002 FROM MAGARITY FORD. IT HAD 21000 MILES ON THE VEHICLE. I HAVE NOT HAD ANY PROBLEMS WITH THE VEHICLE UNTIL THIS POINT. WAS DRIVING HOME ON 1/6/2004 ON RT 55 IN NEW JERSEY. THE ENGINE LIGHT CAME ON AND I CAME OFF THE HIGHWAY.THE TRUCK WAS SHIMMERING, AND I COULD HEAR A TAPPING NOISE. I STOPPED AT PEPBOYS AND THE MECHANIC WAS NICE ENOUGH TO LOOK AT THE VEHICLE. HOWEVER WHEN I TURNED IT ON IT WOULD NOT START. I HAD IT TOWED TO THER DEALERSHIP WHICH WAS 1/2 MILE AWAY. HOLMAN FORD IN GLASSBORO, NJ. I WAS TOLD THAT THE ENGINE NEEDED TO BE REPLACED. IT WOULD COST $5400 WHICH I DID NOT HAVE. THERE WAS OIL IN THE TRUCK AND I RECENTLY RECIEVED AN OIL CHANGE. I HAD ANOTHER MECHANIC LOOK AT IT AND HE SAID THERE WAS OIL IN THE ENGINE, BUT IT WAS NOT LUBRICATING. HE HAD A CAMERA THAT LOOKED INSIDE AND HE REPORTED THAT IT WAS DESTROYED. FORD REFUSED TO DO ANYTHING ,AND DENIEDC ANY WRONG DOING. I AM PAYING A $585 CAR NOTE AND INSURANCE ON A VEHICLE THAT DOES NOT WORK. THE CAR IS OUT OF WARRANTY AND THEY CLAIM THAT THERE IS NOTHING THAT THEY CAN DO.*AK HOWEVER DIFFERENT CONSUMER WEBSITES HAVE EXPERIENCED THE SAME PROBLEM. I MET SOMEONE ON WED. THAT OWNS A 2001 EXPEDITION. HIS ENGINE WENT LAST MONTH AND HE CAN NOT AFFORD TO GET HIS FIXED EITHER. IT IS NOT A COINCIDENCE THAT EXPEDITION OWNERS ARE HAVING THIS PROBLEM. MY DAUGHTER'S TEACHER HAD A FORD CAR AND EXPERIENCED THE SAME PROBLEM LAST YEAR. ALL OF THIS BEING SAID, I NEED HELP. I CAN NOT AFFORD TO PAY THIS CAR NOTE, INSURANCE AND RENT CARS TO GO TO WORK. I AM STRUGGLING AND FRUSTRATED AT FORD'S LACK OF RESPONSIBILTY AND POOR WORKMANSHIP.