NHTSA Complaint #10102999 — 2002 FORD TAURUS

EQUIPMENT issue reported to NHTSA

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Crash Vehicle Towed

Complaint Details

ODI Number	10102999
Vehicle	2002 FORD TAURUS
Component	EQUIPMENT
Date of Incident	December 11, 2004
Date Filed	December 15, 2004
Mileage	35,340 miles
Crash	Yes
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MA

Consumer Description

SATURDAY NIGHT DEC 11, 2004, WHILE DRIVING ON ROUTE 91 IN CT, THE CAR LOST STEERING. THE CAR STARTED TO VEER RIGHT AND WHEN MY DAUGHTER (AND 2 SMALL CHILDREN) TRIED TO STEER THE WHEEL JUST TURNED AND TURNED WITH NO RESULTS. SHE ENDED UP NEXT TO A CEMENT WALL, WITH NO DAMAGE TO THE CAR, AFTER PUMPING THE BRAKES. THEY HAD TO CRAWL OUT OF THE WINDOW, BECAUSE OF THE POSITION OF THE CAR, WHEN THE TOW TRUCK CAME. A POLICE CRUISER STAYED BEHIND HER UNTIL THE TOW TRUCK GOT THERE. I HAD IT TOWED TO THE FORD DEALER THAT I BOUGHT IT FROM. THEY FOUND IT WAS WITH THE LINKAGE AND REPAIRED IT. I HATE TO SAY IT, BUT I STILL HAVE A STRANGE FEELING WHEN I DRIVE NOW. I GUESS THAT THEY FOUND A BOLT WAS LOOSE, REMOVED IT, CHECKED THE THREADS AND REINSTALLED IT. I AM SO DISCOURAGED WITH THIS CAR COMPARED TO OTHER FORDS THAT I HAVE HAD. *AK

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