NHTSA Complaint #10102229 — 2002 CHEVROLET AVALANCHE

PARKING BRAKE issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report
Vehicle Towed

Complaint Details

ODI Number 10102229
Vehicle 2002 CHEVROLET AVALANCHE
Component PARKING BRAKE
Date of Incident
Date Filed
Mileage 71,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State TX

Consumer Description

I OWN A 2002 CHEVROLET AVALANCHE, THAT I COULD NOT GET INSPECTED DUE TO THE PARKING BRAKE NOT HOLDING. UPON HAVING THE VEHICLE SERVICED FOUND THAT A RETAINING CLIP ASSEMBLY FAILED, CAUSING THE PARKING BRAKE SHOES TO ENGAGE AT SOME POINT IN THE LAST YEAR AND WEAR THE SHOES DOWN, DAMAGE THE DRUM / ROTOR ASSEMBLY, AND CAUSE CHIPPING / CRACKING WITH THE REAR BRAKE PADS DUE TO THE HEAT GENERATED BY THE RETAINING CLIP ASSEMBLY FAILURE. I CONTACTED GM AND WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY, AND MY DEALER ALSO SAID THE SAME THING, THAT THESE ARE 'WEAR AND TEAR' ITEMS THAT I WAS FULLY RESPONSIBLE FOR. THEY SAID THAT THERE IS NO WAY TO TELL IF THE CLIP HAD FAILED OR IF I HAD DRIVEN WITH THE PARKING BRAKE ENGAGED, WHICH NEVER HAPPENED. I FOUND A PREVIOUS TSB WAS REFERENCED TO THIS ISSUE (020526002A) AND NHTSA# 10000172, WHICH WERE SIMILAR. THE TSB INDICATED REPLACING THE RETAINING CLIP WITH A NEWLY DESIGNED ONE. WHICH TELLS ME THIS WAS A DESIGN FLAW WITH THE RETAINING CLIP ON MY 2002 VEHICLE, WHICH HAS NOW RESULTED IN A COSTLY REPAIR (BRAKE SHOES X2, RETAINING CLIP X2, DRUM / ROTOR ASSEMBLY X2, BRAKE PADS X2 (PRIMARIES) THAT IS OVER $800. I'VE FOUND MANY OTHER AVALANCHE AND SILVERADO OWNERS ALSO HAVING THIS SAME PROBLEM, SOME ARE BEING COVERED BY WARRANTY, SOME ARE NOT. I FEEL THAT THIS SHOULD BE ADDRESSED BY GM AND A RECALL ISSUED BEFORE THIS $8 RETAINING CLIP PART WINDS UP COSTING OTHER CUSTOMERS OVER $800.*AK

Related Complaints for the 2002 CHEVROLET AVALANCHE

Other PARKING BRAKE Complaints

#10206956 AT THE FIRST OF OCTOBER I RECEIVED A LETTER FROM ONSTAR STATING THAT MY SERVICE WOULD NO LONGER BE AVAILABLE FOR MY 2...
#10203841 2002 CHEVY AVALANCHE WITH A NON FUNCTIONING PARKING BRAKE. CUSTOMER STATES THAT IF ANY OF THE DEFECTIVE VEHICLES WERE...
#10199298 2002 AVALANCHE EMERGENCY BRAKE ISN'T WORKING AND THE REAR END WENT OUT IN IT YESTERDAY 8/10/07 AT 92,000 MILES. *JB
#10164819 PARKING BRAKE FAILURE. 2002 Z71 CHEVROLET AVALANCHE BRAKE DID NOT LAST A YEAR. GENERAL BRAKE FAILURE. BRAKES WERE N...
#10161540 I OWN 2002 CHEVROLET AVALANCHE 1500 THAT WILL NOT PASS INSPECTION IN TEXAS DUE TO THE FAILURE OF MY PARKING BRAKE TO...

Recent Complaints for the 2002 CHEVROLET AVALANCHE

#11554315 SERVICE BRAKES The contact owns a 2002 Chevrolet Avalanche. The contact stated while attempting to stop the vehicle, the brake pedal...
#11451861 EXTERIOR LIGHTING The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS a...
#11451861 POWER TRAIN The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS a...
#11451861 SERVICE BRAKES, AIR:ANTILOCK:ABS WARNING LIGHT The contact owns a 2002 Chevrolet Avalanche. The contact stated that while driving at an undisclosed speed, the ABS a...
#10816904 SERVICE BRAKES BRAKE LINES ARE MADE OUT OF DEFECTIVE MATERIALS GM KNOWS THEY HAVE A PROBLEM THE LINES RUST OUT PREMATURELY . THE FIR...
Check any vehicle history by VIN - Free vehicle history report