NHTSA Complaint #10206956 — 2002 CHEVROLET AVALANCHE

AT THE FIRST OF OCTOBER I RECEIVED A LETTER FROM ONSTAR STATING THAT MY SERVICE WOULD NO LONGER BE AVAILABLE FOR MY 2002 CHEVORLET AVALANCHE BEGINNING JAN 2008. ONSTAR IS A SAFETY DEVICE ON MY TRUCK...AND WAS THE DECIDING FACTOR IN CHOOSING A GM VEHICLE. SOME OTHER FAMILY MEMBERS HAVE 2003 GMCS AND THEY ARE REPAIRABLE BUT MINE IS NOT. I FIND THIS HARD TO BELIEVE..THEY JUST DO NOT WANT TO PAY FOR IT. I HAVE HAD SOME TROUBLE WITH MY TRUCK, EG- HARDBODY FADING, WOULD NOT PASS INSPECTION 3 YEARS BACK B/C EMERGENCY BRAKE WAS WORE...NO RECALL BUT THE PART WAS REDESIGNED..HMMM, TAILGATE LEAKING WATER, A LOUD POPPING NOISE THAT TOOK 4 LONG TIMES AT THE DEALER FOR THEM TO FIND, BUT I CAN LIVE WITH ALL THIS...BUT MY ONSTAR WAS A GREAT PIECE OF MIND, ESP WITH AN ILLNESS AND NOW A NEW BABY. I WILL NEVER PURCHASE A GM AGAIN, B/C THEY HAVE DUMPED ALL OF US WITH ANALOG SERVICE LIKE A DISEASE...I WAS TOLD I COULD TRADE MY TRUCK AND ONSTAR WOULD GIVE ME AN ADDITIONAL YEAR FREE! BIG WOW...THAT IS AN INSULT. MY TRUCK WAS JUST PAID FOR IN AUGUST AND IN OCTOBER I FIND OUT THE BIG SAFETY DEVICE OF ONSTAR IS OVER. *TR