NHTSA Complaint #10101892 — 2002 FORD EXPLORER STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS

Complaint Details

ODI Number	10101892
Vehicle	2002 FORD EXPLORER
Component	STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
Date of Incident	August 1, 2004
Date Filed	December 1, 2004
Mileage	32,500 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	OH

Consumer Description

CONSUMER RECEIVED RECALL 04V442000 REAR CONCERNING TAILGATE GLASS. HOWEVER, CONSUMER WAS TOLD THAT THE PARTS WOULD BE IN LATE NOVEMBER. CONSUMER CONTACTED FORD MANUFACTURER, AND WAS TOLD THEY DIDN'T KNOW WHEN THE PARTS WOULD BE IN. CONSUMER HAS BEEN WAITING FOR FOUR MONTHS. *AK CONSUMER SCHEDULED AN APPOINTMENT FOR DECEMBER 15, 2004 TO HAVE THE PART REPLACED WITH A DIFFERENT COMPONENT. *NM

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