NHTSA Complaint #10092621 — 2004 DODGE DURANGO

THE VEHICLE'S RADIO STOPPED WORKING. *NM WHEN THE CONSUMER TRIED TO CHANGE LANES, HE NOTICED A DELAYED REACTION FROM THE TIME HE PRESSED THE ACCELERATOR TO THE RESPONSE OF THE VEHICLE. ON ANOTHER OCCASION, THE CHECK ENGINE LIGHT ILLUMINATED AND THE TRANSMISSION DOWN SHIFTED FOR A FEW SECONDS. THE CONSUMER TOOK THE VEHICLE TO THE DEALER AND EXPLAINED ALL THE PROBLEMS HE HAD EXPERIENCED AND AFTER A DIAGNOSTICS TEST WAS DONE, THE DEALER STATED THE COMPUTER DISPLAYED A CODE AND THEY DID NOT KNOW WHAT IT WAS SO THEY ERASED IT. ONE MONTH LATER, THE CONSUMER EXPERIENCED THE SAME PROBLEM WITH THE RADIO AND WHEN HE ATTEMPTED TO PLACE THE VEHICLE IN PARK, THE GEAR SHIFTER DID NOT GO INTO THE PARK POSITION IT STAYED IN THE REVERSE POSITION. THE VEHICLE WENT BACK TO THE DEALER AND IT WAS DISCOVERED THAT 2 BOLTS AND A BRACKET WERE MISSING FROM THE TRANSMISSION SHIFTER. THE CONSUMER STATED THE CRUISE CONTROL DID NOT AND A NEW PROBLEM HAD SURFACED. THERE WAS A WARNING LIGHT ON THE DASHBOARD THAT READ PASS AIR BAG OFF. *JB