NHTSA Complaint #10090854 — 2000 PONTIAC GRAND PRIX

I DO NOT EVEN KNOW WHERE TO START. I PURCHASED A 2000 PONTIAC GRAND PRIX IN MAY 2000. SINCE THEN I HAVE HAD NUMEROUS PROBLEMS AND HAVE SEEMED TO GET NOWHERE. FIRST, ABOUT SIX MONTHS AFTER I PURCHASED THE VEHICLE MY TRANSMISSION DECIDED TO GO OUT SO THE DEALERSHIP DECIDED TO REPLACE IT. (THIS SHOULD AHVE BEEN MY FIRST INDICATION TO TAKE THE CAR BACK) SECOND, A FEW MONTHS AFTER THIS I STARTED TO HAVE PROBLEMS WITH MY HEADS UP DISPLAY. I HAD TO TAKE THE VEHICLE INTO THE DEALERSHIP ON 3 TO 4 DIFFERENT OCCASIONS BEFORE THEY DECIDED TO DO ANYTHING ABOUT IT. FINALLY, THEY DID REPLACE ONE OF THE PARTS. THIS STILL DID NOT WORK. I HAD TO TAKE THE CAR BACK AND THEY DECIDED TO REPLACE THE PROJECTOR. MY HEADS UP DISPLAY IS STILL NOT WORKING. I HAVE TRIED TO CONTACT PONTIAC NUMEROUS TIMES ABOUT THIS BOTH AT THE DEALER LEVEL AND THE CUSTOMER SERVICE DEPARTMENT FOR PONTIAC BUT HAVE HAD NO RESPONSE. ALSO, I HAVE BEEN EXPERIENCING A LEAKAGE INTO THE VEHICLE OF WHAT APPEARS TO BE WATER. THIS HAS BEEN OCCURING SINCE ABOUT THE SECOND YEAR I HAVE HAD MY VEHICLE. EVERYTIME IT RAINS IT SEEMS TO GATHER WITHIN THE AC SYSTEM AND THEN OBSTRUCTS AIR FROM ENTERING THE VEHICLE. I HAVE ALSO TRIED CALLING THE PONTIAC CUSTOMER SERVICE DEPARTMENT ABOUT THIS PROBLEM WITH NO RESPONSE. ABUT THE SAME TIME I STARTED EXPERIENCING PROBLEMS WITH THE FUEL SENSOR. AT THIS TIME,I WAS TIRED WITH DEALING WITH THE DEALER AND GETTING NOTHING DONE SO I DECIDED TO LEAVE IT IN THE HANDS OF PONTIAC CUSTOMER SERVICE. NOW FOR THE FINAL STRAW, MY DRIVERS SIDE WINDOW REGULATOR HAS GONE OUT. I AM TIRED OF HAVING TO PUT UP WITH THESE SORT OF THINGS AND GETTING NO RESPONSE FROM PONTIAC. I KNOW MY WARRANTY IS NOW UP BUT FOR THE THINGS THAT I HAVE REPORTED PRIOR TO THE WARRANTY EXPIRING I FEEL THAT THEY SHOULD TAKE CARE OF. THESE ARE SAFETY ISSUES AND I FEEL THAT THEY SHOULD BE HELD LIABLE. ALL THESE PROBLEMS HAVE BEEN OCCURING SINCE 2000.*AK