NHTSA Complaint #11578508 — 2000 PONTIAC GRAND PRIX

The contact owns a 2000 Pontiac Grand Prix. The contact stated that the vehicle was towed to the dealer for service under NHTSA Campaign Number: 15V701000 (Engine and Engine Cooling) however after the service the vehicle started but did not idle due to an air intake hose not reinstalled on the vehicle. The contact stated that the air intake hose needs to be replaced however, the repairs have not been completed. The contact stated that before taking the vehicle into service the manufacturer was made aware of an issue with the dealer due to his interaction with the service manager. He was worried that the dealer was not going to service his vehicle correctly. The contact did not have a case number available as he stated that he had contacted the manufacturer several times. The contact stated that the vehicle had no issues before the recall service. The approximate failure mileage was 159,000.