NHTSA Complaint #10090432 — 1999 VOLKSWAGEN PASSAT

SUSPENSION:FRONT:CONTROL ARM issue reported to NHTSA

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Complaint Details

ODI Number	10090432
Vehicle	1999 VOLKSWAGEN PASSAT
Component	SUSPENSION:FRONT:CONTROL ARM
Date of Incident	September 4, 2004
Date Filed	September 4, 2004
Mileage	40,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MD

Consumer Description

VEHICLE IS AT 40,000 MILES. AT 40000 SERVICE, DEALER REPORTED THAT THE CONTROL ARMS ARE FAILING AND MUST BE REPLACED. BECAUSE I DO NOT WANT THE CONTROL ARMS TO COMPLETELY FAIL, LEADING TO A LOSS OF STEERING CONTROL, AND POTENTIALLY RESULTING IN A CRASH, I WILL BE PAYING OUT OF MY POCKET FOR AN INDEPENDENT MECHANIC TO REPLACE THE DEFECTIVE CONTROL ARMS. THERE HAVE BEEN MANY COMPLAINTS ABOUT CONTROL ARMS REPORTED OVER INTERNET FORUMS SUCH AS VWVORTEX.COM AND CLUBB5.COM. VOLKSWAGEN REFUSES TO ISSUE A RECALL FOR AN OBVIOUSLY DEFECTIVE CRITICAL SUSPENSION COMPONENT.*AK

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