NHTSA Complaint #10082608 — 2002 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10082608
Vehicle	2002 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	January 24, 2004
Date Filed	July 25, 2004
Mileage	81,138 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	SC

Consumer Description

UPPER BALL JOINTS CHECKED, FOUND OVER .500 VERTICAL TRAVEL IN BOTH, RETAINED DEFECTIVE PARTS. MILAGE AT TIME OF REPAIR WAS 80,000. DUE TO LACK OF REPLACEMENT BALL JOINTS, BOTH UPPER CONTROL ARM ASSEMBLIES WERE REPLACED AT A COST OF OVER $1000, PAID BY ME. REPAIR DATE WAS 1-24-2004. THE DEFECTIVE PARTS WERE REPLACED WITH EXACTLY THE SAME UNIT. CURRENT MILAGE ON MY VEHICLE IS APPROX 106,000. I WILL NEED TO REPLACE THE BALL JPINT ASSEMBLIES FOR A SECOND TIME WITHIN THE NEXT 12 MONTHS. WHEN IS NHTSA GOING TO FORCE CHRYSLER TO RECALL THIS DANGEROUSLY DEFECTIVE VEHICLE AND REPAIR THEM WITH REDESIGNED BALL JOINTS?*AK

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