NHTSA Complaint #10201201 — 2002 DODGE DURANGO SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT

Complaint Details

ODI Number	10201201
Vehicle	2002 DODGE DURANGO
Component	SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT
Date of Incident	August 26, 2007
Date Filed	August 30, 2007
Mileage	69,000 miles
Crash	Yes
Fire	No
Injuries	1
Deaths	0
Vehicle Towed	Yes
State	MI

Consumer Description

TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING 40 MPH, THE VEHICLE VEERED TO THE RIGHT AND CRASHED INTO THE GUARD RAIL. THE CONTACT SUSTAINED LEG AND ARM INJURIES. A POLICE REPORT WAS FILED. THE UPPER BALL JOINTS AND TIE RODS FAILED AND CAUSED THE CRASH. THE DEALER AND MANUFACTURER WERE UNABLE TO EXPLAIN WHY THIS OCCURRED AND STATED THAT NO RECALLS WERE AVAILABLE. IN 2005, THE VEHICLE WAS REPAIRED UNDER RECALL NUMBER 04V596000 (SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT), IN WHICH THE TIE RODS AND BALL JOINTS WERE REPLACED. THE VEHICLE HAD 46,000 MILES AT THAT TIME. THE FAILURE AND CURRENT MILEAGES WERE 69,000.

Related Complaints for the 2002 DODGE DURANGO

Other SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT Complaints

#10381403 — February 10, 2011 — TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING APPROXIMATELY 10 MPH THE CONTACT HEARD A GRINDING NOISE. THE ...

#10248392 — November 10, 2008 — UPPER BALL JOINT FAILURE. LOUD NOISE AND DECREASED STEERING FUNCTION. RECALL ON 2002 DURANGO 4X4 BUT NOT ON 2002 DURA...

#10231821 — June 20, 2008 — TL*THE CONTACT OWNS A 2002 DODGE DURANGO. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A CLUNKING, WHINING, ...

#10210154 — November 28, 2007 — I PURCHASED A 2002 DODGE DURANGO IN JAUARY OF 2007. I HAVE NOT HAD ANY PROBLEMS WITH IT UNTIL I NOTICED THAT THE TRUC...

#10199025 — August 9, 2007 — I HEARD A CLUNKING NOISE FROM FRONT OF VEHICLE WHEN BRAKING OR TURNING. WHEN I TOOK IT FOR SERVICE, I WAS TOLD THE R...

Recent Complaints for the 2002 DODGE DURANGO

#11668686 — SUSPENSION — June 23, 2025 — I have had my front wheel hub replaced 12 times yet my car isn't part of any recall

#11633843 — SUSPENSION — January 3, 2025 — The hub on my 02 Durango has had to be replaced 8 times since I bought it in 2018 but everyone says my car isn't part...

#11418981 — VEHICLE SPEED CONTROL — May 29, 2021 — While pulling a travel trailer I got onto the freeway. As I have been pulling the trailer for a while now with this v...

#11376450 — ENGINE — November 26, 2020 — WHEN DRIVING TO THE STORE I SHUT VEHICLE OFF AND WENT IN . WHEN I CAME OUT I CRANKED IT OVER AND IT STARTERED AND THE...

#11326992 — ELECTRICAL SYSTEM — June 2, 2020 — WHEN DRIVING, THE STEERING WHEEL LOCKS AND THE CAR DIES. IT HAS HAPPEN SEVERAL TIMES WHILE I'M ON THE ROAD. REPLACED ...