NHTSA Complaint #10082374 — 1999 MERCURY MYSTIQUE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10082374
Vehicle	1999 MERCURY MYSTIQUE
Component	STRUCTURE
Date of Incident	September 10, 2003
Date Filed	July 21, 2004
Mileage	48,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	AR

Consumer Description

THE DASHBOARD NEXT TO THE WINDSHIELD IS CURLED UP SO AS TO OBSTRUCT MY VISION AND CAUSE DEFROSTER VENTS TO NOT WORK PROPERLY. THE BLACK PLASTIC "VENT" IS LAYING THERE LOOSE AND RATTLING AGAINST THE INSIDE OF MY WINDSHIELD. I AM CONCERNED AS TO WHETHER THIS WILL EFFECT MY AIR BAG FUNCTION IF I WERE IN AN ACCIDENT. I WAS TOLD BY MY DEALER THAT THERE WAS A RECALL,BUT IT HAD EXPIRED, AND THEY COULDN'T HELP ME UNLESS I WANTED TO PAY ABOUT 350-400 DOLLARS FOR A "KIT" TO POSSIBLY REMEDY THE SITUATION. THE PROBLEM DID NOT MANIFEST ITSELF UNTIL AFTER THE RECALL WAS OVER. I FEEL THAT FORD IS WELL AWARE OF THIS PROBLEM AND SHOULD TAKE AN ACTIVE ROLE IN REPAIRING THIS DAMAGE TO MY DASHBOARD. THE IS A SAFETY ISSUE AS WELL AS AN UNSIGHTLY NUISANCE. I HOPE THIS HELPS SOMEONE GET SOME RELIEF FROM FORD CONCERNING THIS ISSUE. *LA

Related Complaints for the 1999 MERCURY MYSTIQUE

Other STRUCTURE Complaints

#10479223 — October 8, 2012 — I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT D...

#10290283 — October 29, 2009 — TL* THE CONTACT OWNS A 1999 MERCURY MYSTIQUE. THE ENTIRE LENGTH OF THE INSTRUMENT CONTROL PANELS SURFACE BEGAN DEV...

#10231809 — June 20, 2008 — 1999 MERCURY MYSTIQUE DASHBOARD IS CURLING UP. CONSUMER STATES THAT FORD'S RECALL TO REPAIR THIS PROBLEM HAS EXPIRED ...

#10197655 — July 27, 2007 — MY 1999 MERCURY MYSTIQUES DASH BOARD HAS COMPLETELY WARPED. IT HAS RENDERED THE DEFROSTER USELESS. I WAS NOT INFORMED...

#10186564 — March 30, 2007 — TL*- THE CONTACT STATED THAT THE 1999 FORD MYSTIQUE'S DASHBOARD WAS FALLING FROM THE FRAME OF THE VEHICLE. SHE WAS ...

Recent Complaints for the 1999 MERCURY MYSTIQUE

#10479223 — ENGINE — October 8, 2012 — I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT D...

#10391944 — EQUIPMENT — March 17, 2011 — S10 APPROPRIATE HANDLING- LETTER TO THE SECRETARY FROM REQUESTING THE RECALL AND REPLACEMENT OF FACULTY FLOOR MATS DU...

#10255408 — FUEL SYSTEM, GASOLINE — January 17, 2009 — 1999 MERCURY MYSTIQUE, SECOND OWNER, PURCHASED IS 2005. THE GAS LINE FREEZES WHEN THE TEMPERATURE REACHES BELOW 20 DE...

#10253621 — ELECTRICAL SYSTEM — January 2, 2009 — MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK...

#10253621 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM — January 2, 2009 — MY HUSBAND AND I WAS DRIVING IN TRAFFIC FROM AN APPOINTMENT AND ALL OF A SUDDEN THE CAR STARTS SMOKING WITHIN A QUICK...