NHTSA Complaint #10479223 — 1999 MERCURY MYSTIQUE

STRUCTURE issue reported to NHTSA

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Complaint Details

ODI Number	10479223
Vehicle	1999 MERCURY MYSTIQUE
Component	STRUCTURE
Date of Incident	October 2, 2012
Date Filed	October 8, 2012
Mileage	125,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

I WAS DRIVING ALONG WHEN I COULD SMELL MY CAR GETTING HOT, SO I PULLED OVER AND SURE ENOUGH IT WAS OVERHEATING, BUT DID NOT SHOW INSIDE ON THE DASHBOARD, SO I HAD IT CHECKED AND THE PLASTIC HOUSING AROUND THE THERMOSTAT WAS CRACKED IN 3 PLACES, SO I SAY FIX IT ,THEY SAID IT WOULD BE 450.00, OK NO PROBLEM, THEN THEY CALLED BACK AND SAID THAT THE HOUSING WAS WELDED TO THE MANIFOLD AND THAT I WOULD HAVE TO REPLACE ALL FOR 1200.00 AND THAT THE HOUSING WASN'T MADE OF PLASTIC ANYMORE BECAUSE OF THIS PROBLEM. I THINK THIS SHOULD BE A RECALL AND FIXED FOR FREE. *TR

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