NHTSA Complaint #10081195 — 2002 VOLKSWAGEN JETTA SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Complaint Details

ODI Number	10081195
Vehicle	2002 VOLKSWAGEN JETTA
Component	SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Date of Incident	July 15, 2004
Date Filed	July 16, 2004
Mileage	25,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	MO

Consumer Description

I HAVE A 2002 VOLKSWAGEN JETTA. I HAD THE BRAKES CHECKED DUE TO VIBRATION. EVEN THOUGH THERE WAS 40% OF THE PADS LEFT THE FRONT ROTORS HAD TO BE REPLACED. I HAVE BEEN TOLD THE ROTARS ON THE JETTA ARE LIGHTER/THINNER AND WITH A COMBINATION OF HARDER BRAKE PADS IT IS NOT UNUSUAL FOR THE ROTARS TO WARP WITH HEAVY CITY DRIVING. IT IS NOT UNCOMMON TO HAVE TO REPLACE THE ROTORS WITH THE VERY FIRST BRAKE JOB. I WAS TOLD THAT WITH SUBSEQUENT BRAKE REPAIRS THE REPLACEMENT ROTORS PROBABLY COULD BE TURNED AND NOT NEED CHANGED. THERE IS AN OBVIOUS ISSUE WITH THE FACTORY ROTORS AND/OR PAD MATCH. A FIRST TIME BRAKE JOB SHOULD NOT REQUIRE ROTOR REPLACEMENT. *AK

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