NHTSA Complaint #10079100 — 2001 VOLKSWAGEN PASSAT ELECTRICAL SYSTEM

Complaint Details

ODI Number	10079100
Vehicle	2001 VOLKSWAGEN PASSAT
Component	ELECTRICAL SYSTEM
Date of Incident	July 9, 2002
Date Filed	June 30, 2004
Mileage	14,362 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

CAR DIED WHILE DRIVING ON 55 MPH ROAD. STARTER WORKED AND ENGINE WOULD TURN, BUT WOULD NOT RUN. DEALER FOUND NO CODES IN COMPUTER. ENGINE AND HORN FUSES BLOWN AND DEALER REPLACED HORN RELAY. I ASKED THE DEALER WHY THERE WERE NO CODES IN THE COMPUTER AND THEY DIDN'T KNOW THE ANSWER. THEY WOULD NOT REPLACE THE COMPUTER. CAR WAS IN THE SHOP FOR 7 DAYS. INCIDENT HAPPENED OVER 100 MILES FROM HOME AND DEALER FINALLY AUTHORIZED LOANER AFTER 2 DAYS. DEALER WAS VERY RUDE DURING THE WHOLE INCIDENT AND CONSTRUCTION MADE IT DIFFICULT TO COMMUNICATE. PHONE LINES WERE DISCONNECTED PART OF THE TIME.

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