NHTSA Complaint #10079070 — 2003 MITSUBISHI OUTLANDER SUSPENSION

Complaint Details

ODI Number	10079070
Vehicle	2003 MITSUBISHI OUTLANDER
Component	SUSPENSION
Date of Incident	January 23, 2003
Date Filed	June 30, 2004
Mileage	150 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	LA

Consumer Description

SINCE THE PURCHASE OF OUR 2003 OUTLANDER, IT HAS VEERED BADLY TO THE RIGHT. I NOTIFIED THE DEALER OF THE PROBLEM FROM THE DATE OF PURCHASE. I HAVE HAD IT IN THE DEALERSHIP TO CORRECT THE PROBLEM 3 TIMES AND THE PROBLEM STILL EXISTS. IF YOU ARE TRAVELING AT A LOW SPEED IT IS NOT AS OBVIOUS, BUT WHEN TRAVELING AT HIGHER SPEEDS (60-70MPH) IF YOU DO NOT APPLY PRESSURE TO THE STEERING WHEEL, YOU WILL VEER RIGHT AND IN 5 TO 7 SECONDS BE IN A DITCH, OR IF PASSING ANOTHER VEHICLE, YOU WOULD CRASH INTO THEM. I CONSIDER THIS A VERY DANGEROUS PROBLEM, THAT COULD RESULT IN SERIOUS INJURY OR EVEN DEATH. I HAVE CONTACTED THE MANUFACTURER SEVERAL TIMES AND THEY HAVE CONTACTED THE DEALERSHIP. I JUST HAD THE OUTLANDER IN THE DEALERSHIP YESTERDAY FOR THE 3RD TIME, AND NEEDLESS TO SAY, THE PROBLEM IS STILL UNRESOLVED. ALIGNMENT HAS NOT SOLVED THE PROBLEM AND I AM TAKING IT BACK FOR THE 4TH TIME AND EXPECTING THE SAME END RESULTS.*AK

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