NHTSA Complaint #11031697 — 2003 MITSUBISHI OUTLANDER SUSPENSION

Complaint Details

ODI Number	11031697
Vehicle	2003 MITSUBISHI OUTLANDER
Component	SUSPENSION
Date of Incident	September 1, 2017
Date Filed	October 4, 2017
Mileage	150,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

TL* THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING UNKNOWN SPEEDS, THE CONTROL ARM, BALL JOINT, CROSS MEMBERS, AND CV AXLE DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND LATER TOWED TO SAVANNAH MITSUBISHI (8203 WHITE BLUFF RD, SAVANNAH, GA 31406, PHONE NUMBER: (912) 226-6200) WHERE IT WAS DIAGNOSED THAT THE CROSS MEMBERS WERE CORRODED THROUGH AND CAUSED THE CV AXLE, BALL JOINT, AND CONTROL ARM TO DETACH. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V458000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THEY WOULD NOT REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

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