NHTSA Complaint #10071391 — 2002 FORD FOCUS

THE MILEAGE ON MY FOCUS WAS 47000 KM AND THE COST WAS $5500.00. THE DATE WAS JULY BUT I AM AT WORK AND NOT SURE OF EXACTLY WHAT DAY. MY FOCUS WAS MAKING A CLUNKING SOUND SIMILAR IN NATURE TO TRACTION CONTROL KICKING IN. IT WAS IN TO BE SERVICED ON A FRIDAY AND THEY SAID THEY COULD NOT REPEAT THE SOUND. ALSO AT THAT TIME IT WAS HAVING REGULAR MAINTENANCE TIRE ROTATION AND OIL CHANGE. ON THE FOLLOWING TUESDAY DRIVING IN THE TOWN I LIVE IN (LUCKILY THE SPEED LIMIT IS ONLY 30 KM/HR) I EXPERIENCED THE STEERING WHEEL PULL TO THE RIGHT AND I HAD HIT A PARKED CAR. HAD I BEEN ON THE HIGHWAY ME AND MY 2 CHILDREN WOULD HAVE BEEN A FATALITY. THE COST QOUTED TO YOU OF 5500.00 IS NOT INCLUDING THE COST TO FIX THE OTHER VEHICLE. AS WELL FORD MOTOR CO. IS TAKING NO RESPONSILBILTY WHATSOEVER AND I NEED PROOF TO GET MY INSURANCE CO TO FIND FAULT TO SOMEONE OTHER THAN MYSELF.