NHTSA Complaint #10071205 — 2002 MERCURY MOUNTAINEER SERVICE BRAKES, HYDRAULIC

Complaint Details

ODI Number	10071205
Vehicle	2002 MERCURY MOUNTAINEER
Component	SERVICE BRAKES, HYDRAULIC
Date of Incident	November 15, 2003
Date Filed	April 22, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

I HAVE A CONTINUED PROBLEM OF THE ABS LIGHT COMING ON. I HAVE HAD IT IN THE SHOP 5-6 TIMES. THEY CHANGED THE SENSOR AND A WHILE LATER IT COMES BACK ON. ON SEVERAL OCCASIONS, MY BRAKES HAVE GONE ALL THE WAY TO THE FLOOR. THE DEALERSHIP MAINTAINS THAT MERCURY IS AWARE OF THE PROBLEM AND MAY BE WORKING ON A RECALL. MY LIGHT IS NOW ON AGAIN AND HAVE PLACED A CALL TO THE DEALERSHIP. I HAVE TO WAIT FOR THE MANAGER TO RETURN TO TOWN TO SEE WHAT HE WOULD LIKE TO DO. OH, AND I DO HAVE THE EXTENDED WARRANTY THAT I HAVE PAID OVER $2,000. WHAT IS THAT FOR? WHAT WILL IT TAKE, MY BRAKES TO GO OUT?

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