NHTSA Complaint #10070457 — 1999 FORD WINDSTAR

WE PURCHASED THE 1999 WINDSTAR IN DEC 1998. FROM THE FIRST WEEKS OF OWNERSHIP, WE HAVE COMPLAINED ABOUT THE TRANSMISSION. DEALER CHANGED TRANSMISSION FLUID AND SAID NOTHING WAS WRONG. PROBLEMS WERE AS FOLLOWS: LOUD CLUNKS WHEN SHIFTING FROM PARK TO REVERSE, WHILE FOOT PRESSING FIRMLY ON BRAKE PEDAL; TRANSMISSION HESITATES WHEN DOWN SHIFTING GOING AROUND CORNERS; AS A PASSENGER I FELT AS IF THE WHOLE CAR WAS LUNGING CAUSING DIZZINESS TO MOTION SICKNESS (DID NOT OCCUR WHILE I WAS DRIVING); HARD SHIFTS BETWEEN FIRST & SECOND; REAR WINDOW WIPER FAILED; POWER STEERING PUMP REPLACED WHICH CAUSED THE RACK & PINION SEALS TO FAIL, WHICH RESULTED IN A NEW RACK INSTALLED; EGR VALVE RUBBER BOOT KEPT POPPING OFF UNTIL I PLACED A SMALL HOSE CLAMP TO HOLD IT IN PLACE; CHECK ENGINE LIGHT STAYS ON EVERY SINCE 15,000 MILES; O/D BUTTON NEVER WORKED; O/D LIGHT FLASHED REPEATEDLY MINUTES PRIOR TO THE TRANSMISSION GOING OUT. NOW THE FORD DEALER SAID I NEEDED A NEW UPPER PLENUM, EGR VALVE, PFE, VALVE COVER GASKET, BATTERY CABLE AND THIS WAS FOUND WHILE CHECKING THE TRANSMISSION PROBLEM. I TOLD THEM TO FORGET IT! $3K IS ENOUGH TO SPEND ON A FIVE YEAR OLD CAR! THIS IS ALL I CAN THINK OF AT THIS POINT.