NHTSA Complaint #10070439 — 2002 CHRYSLER PT CRUISER

WWW.PTCRUISERPROBLEMS.COM MY PT CRUISER CONSUMES OIL AT THE RATE OF A QUART OR MORE EVERY THOUSAND MILES. AFTER SEVERAL FAILED REPAIR ATTEMPTS FERMAN REACQUIRED IT FROM HIM, REPLACING IT WITH A NEW ONE FROM THE LOT. I PURCHASED MY 2002 PT CRUISER TOURING LIMITED ON 5/20/2002 WITH ONLY 4,780 MILES FROM: FERMAN AUTOMOTIVE HTTP://WWW.FERMANAUTO.COM. MY PT CRUISER EXCESSIVE OIL CONSUMPTION PROBLEM WAS DISCOVERED ABOUT THE TIME OF THE FIRST OIL CHANGE. IT CONSUMED ABOUT ONE QUART OF OIL EVERY 500 MILES. THE FIRST ACTUAL ATTEMPT AT REPAIR FERMAN MADE WAS TO REPLACE THE VALVE COVER GASKET, THIS FAILED. SECOND REPAIR ATTEMPT WAS REPLACING THE ENGINE THEY TOLD ME. THEY ONLY REPLACED THE SHORT BLOCK, AND THIS ALSO FAILED. I SENT A VEHICLE DEFECT NOTIFICATION TO THE MANUFACTURE AND ONE TO THE STATE TO START THE LEMON LAW PROCESS. CHRYSLER CORPORATE OFFICE SENT THE REGIONAL LEAD TECHNICIAN TO OVERSEE THE LAST REPAIR ATTEMPT. FERMAN TORE DOWN THE ENGINE AND INFORMED ME THAT THEY FOUND NINE BAD VALVE SEALS. FERMAN REPLACED THE ENTIRE HEAD. THEY ALSO REPLACED THE VALVE COVER, THERE IS A KNOWN ISSUE. SOME 2001 PT CRUISERS HAVE A DEFECTIVE VALVE COVER THAT CAUSES THE PCV VALVE TO SUCK IN OIL. I DROVE ABOUT 370 MILES AND CHECKED THE OIL TO FIND IT CONSUMED A QUART OF OIL! THERE IS ALSO A SECONDARY ISSUE WITH THE A/C. THE A/C HAS A PERSISTENT MILDEW ODOR THAT THE DEALER HAS NOT RESOLVED. THEY HAVE TREATED THE A/C WITH AN ANTI-MILDEW AGENT SEVERAL TIMES YET IT STILL RETURNS. I AND MANY OTHERS SUFFER WITH TRYING TO RESOLVE THE MILDEW ODOR PROBLEM ALSO. I AM CURRENTLY STILL PERFORMING ANOTHER OIL CONSUMPTION TEST. THE OIL CONSUMPTION HAS VARIED ONLY SLIGHTLY AND STILL CONTINUES. I HAVE CONTACTED AN ATTORNEY AND I AM WORKING WITH HIM TO HOPEFULLY RESOLVE THIS SOON. CHRYSLER STATED THEY WILL REPLACE OR PURCHASE MY VEHICLE BACK FROM ME, IF THE OIL CONSUMPTION CONTINUES. PLEASE CONTACT ME. WWW.PTCRUISERPROBLEMS.COM [email protected]