2002 CHRYSLER PT CRUISER — Problems, Recalls & Safety Data
N/A
Safety Rating
658
Owner Complaints
5
Recalls
10
Service Bulletins
0
Investigations
Overview of the 2002 CHRYSLER PT CRUISER
The 2002 CHRYSLER PT CRUISER has received a total of 658 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 5 recall campaigns affecting this vehicle, covering issues with EXTERIOR LIGHTING, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS. 10 technical service bulletins have been issued by Chrysler (FCA US, LLC) for this model year. The most commonly reported problems involve the Electrical System (56 complaints), Structure (47 complaints), and Exterior Lighting (34 complaints).
Recalls for the 2002 CHRYSLER PT CRUISER
NHTSA has recorded 5 recalls for the 2002 CHRYSLER PT CRUISER, potentially affecting up to 850,000 vehicles.
Recall 09E012000 — EXTERIOR LIGHTING
| 16,270 vehicles affected
Defect: SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Consequence: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
Remedy: SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
View full details →Recall 08E033000 — SUSPENSION
| 6,903 vehicles affected
Defect: FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Consequence: THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy: FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
View full details →Recall 04V268000 — STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
| 438,391 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.4L NON-TURBOCHARGED ENGINES AND AUTOMATIC TRANSAXLES, THE POWER STEERING PRESSURE HOSE MAY CONTACT THE AUTOMATIC TRANSAXLE DIFFERENTIAL COVER, POTENTIALLY DAMAGING THE HOSE.
Consequence: POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERHOOD FIRE.
Remedy: DEALERS WILL INSPECT AND RELOCATE, OR REPLACE AS NECESSARY, THE POWER STEERING HOSE AND CONFIRM TORQUE OF THE HOSE FASTENER AT THE STEERING GEAR END. THE RECALL BEGAN ON SEPTEMBER 20, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
View full details →Recall 02V215000 — FUEL SYSTEM, GASOLINE:DELIVERY
| 345,436 vehicles affected
Defect: ON CERTAIN PASSENGER VEHICLES, THE FUEL PUMP MODULE MOUNTING FLANGE COULD LEAK FUEL IF THE VEHICLE IS INVOLVED IN A ROLLOVER CRASH.
Consequence: FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy: DEALERS WILL INSTALL A SECONDARY SEAL OVER THE FUEL PUMP MODULE. OWNER NOTIFICATION BEGAN AUGUST 12, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN...
View full details →Recall 01V288000 — ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
| 43,000 vehicles affected
Defect: VEHICLE DESCRIPTION: CERTAIN SPORT UTILITY VEHICLES ARE BEING RECALLED FOR A SOFTWARE ERROR IN THE INSTRUMENT CLUSTER MICROPROCESSOR. UNDER CERTAIN CONDITIONS, THE CLUSTER, WITH THE MAJORITY OF ITS GAUGES, ILLUMINATION, AND WARNING LAMPS, COULD BECOME INOPERATIVE.
Consequence: DRIVING THE VEHICLE WITH AN INOPERATIVE CLUSTER COULD CAUSE A DISTRACTION, INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL RE-FLASH THE CLUSTER SOFTWARE TO CORRECT THE CONDITION. OWNER NOTIFICATION BEGAN OCTOBER 8, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A...
View full details →Owner Complaints for the 2002 CHRYSLER PT CRUISER
658 complaints have been filed with NHTSA for the 2002 CHRYSLER PT CRUISER. Below is a breakdown by vehicle component.
Most Recent Complaints
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that the rear quarter glass fasteners on both sides of the vehicle had started to separate from the vehicle. The contact stated that the windows were violently shaking while driving at various speeds. The contact was concerned that the windows might fall out while driving and cause injury to a pedestrian. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 70,000.
The contact owns a 2002 Chrysler PT Cruiser. The contact stated that while driving at 35 MPH, she could smell fuel in the interior of the vehicle. No warning lights were illuminated. The vehicle was taken to the dealer, who located a fuel leak on the fuel trail line. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 02V215000 (Fuel System, Gasoline) but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 138,000.
Hello My name is [XXX]. I own a 2002 Chrysler Pt cruiser and for some reason the power steering went out while I was driving! I was able to make it home because I wasn’t far away! My power steering stopped out of no where and my fluid is full and my belt is attached I was also told my pump was in great condition! I’m really concerned because I had my 6 year old child in the car! I now can’t make appointments work or even take my child to school I’m in need for help! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Answers and explanations to all of the above questions: My power steering assembly is leaking pretty bad and is only getting worse. I have a bad shoulder that I had surgery on and if it goes completely out I am afraid i wont be able to turn the steering wheel & cause an accident. The rims on the vehicle are cracked/cracking & I believe one has a hole or 2 & another 1 is forming one. It's also scratching & ruining the rotors. Its not the pads they are fine but I need at least 1 new rotor & can't because the rims are defective causing it to happen again which can easily damage the calipers locking up the wheel causing a crash plus sometimes theres a loud crunching noise not grinding like the pads are bad cause they are not. I know the difference. The trac off & airbag lights are on then they go off then come back on again.The dashboard is cracked and it caused the vent to break where anything can get in it.The clear coat is peeling and yet the paint under it is in great shape.I also believe that the instrument cluster is causing the lights to come on the dashboard.The vehicle can be picked up when ever you have a spot open for it. I would like 48 hours notice due to work. This is a safety issue if the power steering goes while driving I cant steer it because I didn't know it was leaking it went out and I was stuck blocking traffic and couldn't turn it the passenger had to do it for me, If the rims get worse or hole bigger it can crack or break in half while I am driving. The defrost vent is open to particles that can get in there that shouldn't. The airbag light on could be a defect or the air bags defective. Nothing has been inspected on it since I just found out when looking up this make, year and model a price on power steering to find out there's a recall on it as well as other issues. There were no warnings and the only code that came up was the high fan relay switch. Since then the trac off light goes on and off as well as airbag light and now is currently on.
Safety Rating for the 2002 CHRYSLER PT CRUISER
NHTSA has not yet tested the 2002 CHRYSLER PT CRUISER in its New Car Assessment Program.
Technical Service Bulletins for the 2002 CHRYSLER PT CRUISER
Chrysler (FCA US, LLC) has issued 10 technical service bulletins (TSBs) for the 2002 CHRYSLER PT CRUISER. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.
0600105 — POWER TRAIN:MANUAL TRANSMISSION
TRANSMISSION GEAR RATTLE SOUND AT IDLE. *TT
0300604 — POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT
FRONT HUB/HALF SHAFT CLICK/POP SOUND. *TT
1100103 — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
LOSS OF POWER, SQUEALING / ASPIRATION SOUND, MALFUNCTION INDICATOR LAMP ILLUMINATION. *TT
I0880302 — UNKNOWN OR OTHER
SUBJECT REGARDING SPIRAL PLATE DIESEL BATTERY TESTING, CHARGING, AND VEHICLE STORAGE PROCEDURES. *SLC
02001A — ENGINE AND ENGINE COOLING:COOLING SYSTEM
SUBJECT REGARDING COOLANT OUTLET RUBBER PLUG LEAK FOR PT CRUISER DIESEL, THIS IS A REVISION TO CORRECT A PART NUMBER AND ADD A PICTURE OF THE PART FOR IDENTIFICATION PURPOSES. *SLC
02001 — ENGINE AND ENGINE COOLING:COOLING SYSTEM
SUBJECT REGARDING COOLANT OUTLET RUBBER PLUG LEAK FOR PT CRUISER DIESEL. *SLC
02002 — UNKNOWN OR OTHER
SUBJECT REGARDING TECHNICAL SERVICE BULLETIN 230052 INCORRECT INFORMATION, 2002 (PG/PT) PT CRUISER.*SLC
2300502 — AIR BAGS
SUBJECT REGARDING WHITE FILM ON INSTRUMENT CLUSTER BEZEL AND/OR PASSENGER AIRBAG COVER. *TT
2300402 — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SUBJECT REGARDING FRONT WINDOW REGULATOR SQUEAK. *TT
01009 — ELECTRICAL SYSTEM
RAPID RESPONSE TRANSMITTION REGARDING VEHICLES BUILT AND SHIPPED WITH POSSIBLE 41TE SOLENOID ASSEMBLIES THAT MAY CONTAIN NON-HEAT TREATED PLUNGERS. *TT
NHTSA Investigations for the 2002 CHRYSLER PT CRUISER
There are no NHTSA defect investigations on record for this vehicle.
Other Model Years of the CHRYSLER PT CRUISER
- 2001 CHRYSLER PT CRUISER — 799 complaints
- 2002 CHRYSLER PT CRUISER (current)
- 2003 CHRYSLER PT CRUISER — 353 complaints
- 2004 CHRYSLER PT CRUISER — 290 complaints
- 2005 CHRYSLER PT CRUISER — 244 complaints
- 2006 CHRYSLER PT CRUISER — 512 complaints
- 2007 CHRYSLER PT CRUISER — 203 complaints
Other CHRYSLER Models
- CHRYSLER TOWN AND COUNTRY — 18,996 total complaints
- CHRYSLER PACIFICA — 10,103 total complaints
- CHRYSLER 200 — 6,913 total complaints
- CHRYSLER 300 — 6,453 total complaints
- CHRYSLER SEBRING — 4,094 total complaints
- CHRYSLER CONCORDE — 2,991 total complaints
- CHRYSLER 300C — 1,758 total complaints
- CHRYSLER LHS — 1,430 total complaints