NHTSA Complaint #10225394 — 2002 CHRYSLER PT CRUISER ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10225394
Vehicle	2002 CHRYSLER PT CRUISER
Component	ENGINE AND ENGINE COOLING
Date of Incident	November 17, 2007
Date Filed	April 22, 2008
Mileage	65,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	VA

Consumer Description

WE PURCHASED A 2002 CHRYSLER PT CRUISER WITH A 4 CYLINDER ENGINE. AFTER WE HAD IT A FEW MONTH THE CHECK ENGINE LIGHT CAME ON. WE WERE TOLD IT WAS JUST NEEDING TO BE RESET. IN NOVEMBER OF 2007 WE TOOK IT TO PUCKETT DODGE IN SOUTH BOSTON, VA FOR THE CHECK ENGINE LIGHT AND NO POWER. WE WERE TOLD IT WAS THE EXHAUST VALVE ON CYLINDER #3. WE PAID THEM 1700+ TO FIX IT AND SINCE JANUARY IT HAS BEEN CODING ON THE OBD CYLINDER MIS FIRE ON #3. WE TOOK IT BACK YESTERDAY AND SINCE THE MILES WERE OVER THE WARRANTY WE WOULD NEED TO PAY TO HAVE THIS PROBLEM FIXED AGAIN. WE ARE BOTH RETIRED AND JUST DON'T HAVE THE MONEY TO FIX A RECURRING PROBLEM THAT CHRYSLER SHOULD HAVE DONE RIGHT THE FIST TIME. MAYBE THE DEALERSHIP DID ALL THEY COULD DO AND IT IS JUST A BAD ENGINE BUT WE DON'T HAVE THE TIME NOR THE MONEY TO HELP THEM SOLVE THIS BEFORE IT BECOMES AND EPIDEMIC. *TR

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