NHTSA Complaint #10070130 — 1998 TOYOTA SIENNA ENGINE AND ENGINE COOLING

Complaint Details

ODI Number	10070130
Vehicle	1998 TOYOTA SIENNA
Component	ENGINE AND ENGINE COOLING
Date of Incident	March 15, 2003
Date Filed	April 22, 2004
Mileage	77,342 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

HAD SLUDGE IN THE ENGINE. ENGINE LOST OIL AND SMOKE COMING OUT THE TAIL PIPE. THEY REBUILT MY ENGINE FOR FREE. SAYING THAT I DID NOT CHANGE OIL FREQUENT ENOUGH. I HAVE PROOF AND DID CHANGE EVERY 4-5000 MILES BUT NOT WITH THE TOYOTA DEALERSHIP. MY CONCERN IS THAT WHAT DID THEY CHANGE TO MAKE SURE THIS DOESN\\'T HAPPEN AGAIN. THEY COULD NOT PROMISE ME IT WOULDN\\'T EVEN IF I CHANGED THE OIL EVERY 3000 MILES

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Other ENGINE AND ENGINE COOLING Complaints

#10069256 — April 22, 2004 — ENGINE HAD TO BE REPLACED DUE TO OIL SLUDGE, OIL CHANGES WERE MADE MADE PROMPTLY.

#10070274 — April 22, 2004 — MY CAR'S ENGINE FAILED AT 20,000 MILES. THE DEALER SAID IT WAS DUE TO SLUDGE, BASED ON MY NOT CHANGING THE OIL OFTEN ...

#10071281 — April 22, 2004 — ENGINE OIL SLUDGE: MY SIENNA WAS FINALLY FIXED BY TOYOTA CANADA AFTER I MADE NUMEROUS COMPLAINTS ABOUT THE DEALERSHI...

#10053421 — January 9, 2004 — FAX FM GEORGE A. STOUFFER (NC) REQUEST THAT TOYOTA COVER THE COST OF A NEW ENGINE FOR THIS 1998 TOYOTA SIENNA DUE TO ...

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