NHTSA Complaint #10063997 — 2002 CHEVROLET MALIBU

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR issue reported to NHTSA

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Complaint Details

ODI Number	10063997
Vehicle	2002 CHEVROLET MALIBU
Component	ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Date of Incident	July 19, 2003
Date Filed	March 27, 2004
Mileage	60,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	GA

Consumer Description

CATALYTIC CONVERTER WENT OUT WHILE TRAVELING 500 MILES FROM HOME. MILEAGE WAS ONLY 60000 MILES. WAS UNDER WARRANTY BUT PART WAS ON NATIONWIDE BACK ORDER. CHEVROLET CUSTOMER SERVICE WOULD NOT AUTHORIZE RENTAL OR TOWING. WE WERE STUCK FOR TWO EXTRA DAYS WHILE SOMEONE TOOK COVERTER OFF AND DROVE HOME WITHOUT IT. THEN I WAS INFORMED BY CUSTOMER SERVICE THAT I HAD VOIDED WARRANTY. DEALERSHIP WAS ABLE TO GET COVERTER REPLACED UNDER WARRANTY ONLY AFTER A HUGE FIT WAS THROWN ON MY BEHALF. SECOND, GAS CAP SEAL IS BAD; AFTER FILL UP SOMETIMES HAVE TO RESTART CAR BECAUSE EMPTY LIGHT COMES ON. THIRD, AT 80000 MILES THE INTAKE AIR GASKET HAD TO BE REPLACED. COST OF $1200. FOURTH, WHILE TRYING TO INSTALL AFTER MARKET CD PLAYER DISCOVERED THAT YOU HAVE TO BUY $100 WIRE HARNESS AND NEW FRONT SPEAKER IN ORDER FOR STEREO TO WORK, THE WAY CHEVY MADE IT TO BE.*AK

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