NHTSA Complaint #10062824 — 2002 FORD EXPLORER ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10062824
Vehicle	2002 FORD EXPLORER
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	September 1, 2003
Date Filed	March 11, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

THE VEHICLE STALLED WHILE IDLING AT A LIGHT. *PH THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE VALVE. UNFORTUNATELY WITHIN THREE DAY THE VEHICLE STALLED AGAIN. THE VEHICLE WAS RETURNED TO THE DEALER BUT THEY WERE UNABLE TO DUPLICATE OR REPAIR THE PROBLEM. THE VEHICLE BEGAN TO SURGE WHILE SURGING IDLING. THE DEALER WAS UNABLE TO PERMANENTLY RESOLVE THAT PROBLEM. THE CONSUMER NOTICED A WHINE IN THE REAR END OF THE VEHICLE. THE DEALER REPLACED THE REAR DIFFERENTIAL BUT WHEN THE VEHICLE WAS RETURNED TO THE CONSUMER THE NOISE WAS STILL PRESENT. THE VEHICLE WAS STILL UNDER WARRANTY WHEN ALL THESE PROBLEMS STARTED. *NM

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