NHTSA Complaint #10059310 — 2002 VOLKSWAGEN JETTA STRUCTURE

Complaint Details

ODI Number	10059310
Vehicle	2002 VOLKSWAGEN JETTA
Component	STRUCTURE
Date of Incident	February 2, 2004
Date Filed	February 19, 2004
Mileage	89,918 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AR

Consumer Description

WHILE DRIVING THE ENGINE BEGAN TO MAKE A LOUD NOISE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER WHO FOUND THAT THE MOTOR MOUNTS WERE BROKEN AND CAUSED THE ENGINE TO FALL TO THE GROUND. THE DEALER REPLACED THE ENGINE, ENGINE BLOCK, TIMING BELT AND THE LOWER SHIELD. ALSO AT 59,000 THE MANUAL TRANSMISSION HAD TO BE REPLACED BECAUSE THE CONSUMER COULD NOT SHIFT INTO REVERSE. *NM

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