NHTSA Complaint #10056714 — 1996 FORD CROWN VICTORIA ENGINE AND ENGINE COOLING:ENGINE

Complaint Details

ODI Number	10056714
Vehicle	1996 FORD CROWN VICTORIA
Component	ENGINE AND ENGINE COOLING:ENGINE
Date of Incident	January 25, 2004
Date Filed	February 7, 2004
Mileage	86,660 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	Yes
State	FL

Consumer Description

INTAKE MANIFOLD CRACKED. CONTACTED FORD CUSTOMER SERVICE. ADVISED NO RECALL AT THIS TIME. ADVISED TO RETAIN RECEIPT IF RECALL ISSUED, FORD WOULD REFUND EXPENSE. WAS ADVISED THAT IF I DID NOT HAVE REPAIR MADE AT FORD DEALERSHIP THERE WAS NO OTHER WAY FOR THEIR ENGINEERS TO DOCUMENT AND INVESTIGATE THE PROBLEM. ALSO AWARE THE ESCAMBIA COUNTY, FL SHERIFF'S DEPT. HAS TO REPLACE THIS SAME PART ON A REGULAR BASIS. AFTER REVIEWING THE NUMEROUS COMPLAINTS I FIND THAT A RECALL HAS BEEN ISSUED FOR POLICE AND TAXI VEHICLES BUT NOT PASSENGER VEHICLES. THE COST OF THIS PART WITH A DISCOUNT WAS $501. THE REPLACEMENT MANIFOLD HAS A METAL WATER PASSAGE TO PREVENT FURTHER CRACKS. FORD MUST BE HELD ACCOUNTABLE FOR THIS AND FORCED TO REPAIR, REPLACE OR REFUND THIS DEFECTIVE MAJOR ENGINE PART.*AK

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