NHTSA Complaint #11012424 — 1996 FORD CROWN VICTORIA SUSPENSION

Complaint Details

ODI Number	11012424
Vehicle	1996 FORD CROWN VICTORIA
Component	SUSPENSION
Date of Incident	August 1, 2017
Date Filed	August 2, 2017
Mileage	136,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

TL* THE CONTACT OWNS A 1996 FORD CROWN VICTORIA. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN OFF A DRIVEWAY ONTO A LOT, THERE WAS A LOUD METAL BRAKING NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE COLLAPSED TO THE GROUND. THE CONTACT NOTICED THE LOWER BALL JOINT DETACHED. THE VEHICLE WAS TOWED TO A PRIVATE INDEPENDENT PARKING LOT WHERE THE CONTACT WAS TO INSPECT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. *BF CONSUMER STATED FAULTY RUBBER SEAL WAS DUE TO CORROSION AND MAY HAVE ANOTHER ONE WITH SAME PROBLEM.*JB *BF

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