NHTSA Complaint #10069858 — 1996 FORD CROWN VICTORIA

FIRST I WOULD LIKE TO SAY THAT WHAT I HEAR ABOUT THE GRAND MARQUIS HAVING PROBLEM WITH THE FUEL TANK IS RATHER DISTURBING TO ME I AM AWARE NOW THAT THESE CARS ARE CAPABLE OF CATCHING ON FIRE IF HIT FROM BEHIND. I CARRY THREE SMALL CHILDREN TO SCHOOL EVERY MORNING IN "THIS CAR" I HAVE CONTACTED THE FORD CORP. ABOUT THIS PROBLEM AND THEY SEEM TO NOT BE BOTHERED ABOUT THIS FACT. NOW TO MY OTHER PROBLEMS. I HAVE JUST REPLACED MY INTAKE MANIFOLD BECAUSE THE ONE THAT CAME WITH THE CAR CRACKED WHILE I WAS DRIVING IT. MY MECHANIC STATED THAT HE FOUND OUT THAT IT WAS A VERY COMMON PROBLEM WITH THE 1996 MERCURY GRAND MARQUIS. THE FORD CORP. HAS REDESIGNED THE INTAKE MANIFOLD FOR THIS MODEL AND RAISED THE PRICE FROM ABOUT 250.00 TO ALMOST 500.00. IN JULY OF 2002 THERE WAS A PART THAT WENT OUT ON MY A/C UNIT THAT I HAD TO REPLACE (I HAVE TO CONTACT MY MECHANIC TO SEE WHAT PART IT WAS THAT WAS REPLACED) IN JULY 2002 I HAD TO HAVE MY ROTERS TURNED, IN JANUARY 2003, I HAD TO HAVE THEM TURNED AGIAN AND HAVE MY RIGHT BACK ROTER REPACED BECAUSE IT WAS NO LONGER GOOD. (ALL THIS WAS DONE ON JANUARY 10 2003 NOW IT IS JAN. 20, 2003 AND MY RIGHT FRONT ROTER IS GRINDING AGAIN (I ALSO HAD NEW BRAKES PUT ON ALL AROUND JAN.10,2003. MY DRIVER SIDE DOOR IS DROOPING BECAUSE IT NEEDS A NEW PIN PUT IN... MY CAR ALSO SEEMS TO BALK WHEN I PUSH ON THE GAS PEDDAL,MY CAR ALSO HAS A POPPING NOISE WHEN I HIT A HOLE OR TURN. WHEN I CALLED THE FORD CORP. ON THESE ISSUES THEY SEEMED LIKED THEY REALLY DIDN'T CARE ABOUT ANY OF THESE THINGS. MAYBE YOU MIGHT KNOW SOMEONE THAT I COULD CONTACT IN THE FORD CORP. THAT IS "HIGH UP" AND THAT WOULD LISTEN TO MY ONCERNS. THANK YOU FOR YOUR TIME, SINCERLY, DIANE