NHTSA Complaint #10055105 — 2004 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Vehicle Towed

Complaint Details

ODI Number 10055105
Vehicle 2004 FORD EXPEDITION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 1,400 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed Yes
State CA

Consumer Description

[29 DAY'S NEW] 2004 FORD EXPEDITION 4X4 EDDIE B.- I STARTED THE CAR AND ATTEMPTED TO BACK UP OUT OF A PARKING SPACE. I NOTICED THE STEERING WAS STIFF AND THE BRAKE PEDAL WAS HEAVY. I THEN NOTICED ALL THE WARNING LIGHTS WERE ON. THE CAR HAD ROLLED BACK OUT OF AN INCLINED PARKING SPOT, SO I TRIED TO PUT THE CAR IN DRIVE AND PLACE IT BACK IN ITS PREVIOUS SPOT. I COULD PUT THE VEHICLE IN DRIVE, BUT IT WOULDN'T MOVE FORWARD; I CYCLED FROM PARK TO DRIVE A COUPLE OF TIMES TO BE SURE IT WAS PROPERLY IN DRIVE. THE ENGINE WAS RUNNING FINE THE WHOLE TIME THIS WAS HAPPENING. I TURNED THE ENGINE OFF, RESTARTED IT, AND HAD THE SAME RESULTS. THIS WAS A MAJOR MALFUNCTION, SO I CALLED THE FORD TOWING SERVICE. WHILE WAITING FOR THE TOW DRIVER, I STARTED THE CAR AGAIN AND THE VEHICLE RETURNED TO A NORMAL RUNNING STATE, WITH NO WARNING LIGHTS ETC. THE DEALER HAS HAD THE CAR FOR ALMOST A WEEK AND CAN NOT RECREATE THE PROBLEM OR PRODUCE ANY FAULT CODES. *AK

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