NHTSA Complaint #10053609 — 2002 FORD FOCUS

SUSPENSION:REAR issue reported to NHTSA

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Complaint Details

ODI Number	10053609
Vehicle	2002 FORD FOCUS
Component	SUSPENSION:REAR
Date of Incident	September 17, 2003
Date Filed	January 13, 2004
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

FROM A CONSUMER PROTECTION SECTION OF THE ATTORNEY GENERAL. CONSUMER WAS EXPERIENCING NOISE WHILE DRIVING AND ROUNDING CURVES. DEALER FOUND NOTHING. TOOK TO A DIFFERENT DEALER AND FOUND TIRES WERE WORN AND LOOSE REAR SWAY BAR. *LA ALL FOUR TIRES WERE REPLACED AND ALIGNED. CONSUMER WOULD LIKE REIMBURSEMENT FOR COST OF TIRES AND THE ALIGNMENT. IN ADDITION, CONSUMER THINKS FORD SHOULD CONDUCT AN INVESTIGATION INTO THIS DEFECT AND CORRECT IT. *PH

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